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Why Copilot (Bing Chat Enterprise) Outshines ChatGpt, Bard, and Bing Chat for Enterprise Data Protection

AI chatbots are becoming more popular and powerful, enabling users to get instant answers, find creative inspiration, learn something new, and collaborate with generative AI. However, not all chatbots are created equal, especially when it comes to security. 

In today's digital landscape, where data is the lifeblood of every organization, security reigns supreme. While AI-powered language models like ChatGPT and Google Bard offer exciting capabilities, their open-source nature can raise concerns for security-conscious businesses. Enter Copilot Enterprise, Microsoft's paid solution, designed to address these concerns head-on and empower organizations with secure, enterprise-grade AI assistance.

In this blog post, we will compare three of the most prominent AI chatbots: Microsoft Copilot, OpenAI ChatGPT, and Google Bard, and discuss why Copilot (Enterprise) is the best choice for security-conscious users and organizations.

What are Copilot, ChatGPT, and Bard?

Copilot, ChatGPT, and Bard are all AI chatbots that use Large Language Models (LLMs) to generate natural language responses based on user-provided prompts. They differ in their features, capabilities, and sources of information.

  • Copilot is an AI chatbot developed by Microsoft, that leverages the power of AI to boost productivity, unlock creativity, and help users understand information better with a simple chat experience. Copilot can access the Microsoft Graph, a secure and intelligent cloud service that connects data and insights across Microsoft 365 and other sources. Copilot can also use and build custom GPTs, which are specialized models for specific tasks or domains, such as Creative Writing, Tech Support, or Math Tutoring.
  • ChatGPT is an AI chatbot developed by OpenAI, that interacts in a conversational way. ChatGPT can access the internet to leverage Google search for its responses. ChatGPT can also chat with images, voice, and create images using DALL·E, a generative image model. ChatGPT can use hundreds of GPTs that are customized for a single purpose, such as Game Time, The Negotiator, or Laundry Buddy.
  • Bard is an AI chatbot developed by Google, that is an experiment that lets users collaborate with generative AI. Bard can access the internet to leverage Google search for its responses. Bard can also use extensions, which are pre-trained models that can perform specific tasks, such as summarizing, translating, or rhyming.

Why is security important for AI chatbots?

Security is important for AI chatbots because users may share sensitive or personal information with them, such as passwords, credit card numbers, health records, or business plans. Users may also ask chatbots to perform actions that could affect their privacy or security, such as sending emails, booking flights, or ordering products. Therefore, users need to trust that their chatbots are secure, reliable, and respectful of their data and preferences.

How does Copilot compare to ChatGPT and Bard in terms of security?

Copilot has several advantages over ChatGPT and Bard in terms of security, such as:

  • Copilot uses the Microsoft Graph, which is a secure and intelligent cloud service that connects data and insights across Microsoft 365 and other sources. The Microsoft Graph provides users with granular control over their data and permissions, and ensures that their data is encrypted, compliant, and protected by Microsoft’s industry-leading security standards. Copilot also respects users’ privacy and consent, and does not store or share users’ data without their permission.
  • Copilot allows users to use and build custom GPTs, which are specialized models for specific tasks or domains. Custom GPTs can be trained on users’ own data, or on curated data sources that are relevant and trustworthy. Custom GPTs can also be fine-tuned and optimized for users’ needs and preferences, and can be easily updated and improved over time. Custom GPTs can help users avoid the risks of using generic models that may generate inaccurate, inappropriate, or harmful responses.
  • Copilot is available in three modes: Balanced, Creative, and Precise. Users can choose the mode that best suits their goals and expectations, and switch between them as needed. Balanced mode is the default mode, which aims to provide helpful, positive, polite, empathetic, interesting, entertaining, and engaging responses. Creative mode is for users who want to explore new ideas, generate imaginative and innovative content, and have fun with Copilot. Precise mode is for users who want to get accurate, factual, and rigorous responses, and avoid subjective opinions or speculation. Copilot’s modes can help users avoid confusion, frustration, or disappointment with their chatbot experience.

Data protection 
How does Copilot(Bing Chat Enterprise) protect my data? 
User and business data in Copilot is protected and will not leak outside the organization. Chat data is not saved, and Microsoft has no eyes-on access to it.  Chat data is also not used to train underlying models. 

Is Copilot(Bing Chat Enterprise) able to see my Microsoft 365 data? 
Without Microsoft 365 Copilot, Copilot is not able to see your data in Microsoft 365 unless employees specifically copy Microsoft 365 data and enter it into a prompt.  Even then, user and business data put into Bing Chat Enterprise is protected and will not leak outside the organization. Chat data is not saved, and Microsoft has no eyes-on access to it.  Chat data is also not used to train underlying models. 

What is the best way to verify the accuracy of information provided by Copilot(Bing Chat Enterprise)? 
Just like Bing Chat, Bing Chat Enterprise answers complex questions by distilling information from multiple web sources into a single response. Bing Chat Enterprise provides linked citations to these answers so the user can further explore and research as they would with traditional search.  

Read more Frequently asked questions about Copilot here.

Conclusion
When it comes to choosing an AI language model for your organization, prioritize security without compromising on functionality. Copilot Enterprise delivers the best of both worlds - robust security features, built-in compliance, and integration with your existing Microsoft ecosystem, all while empowering your workforce with the power of AI. In today's data-driven world, Copilot Enterprise is the recommended choice for security-conscious organizations seeking a reliable and secure AI partner.

Written by: Patrick Sharma, Developer, Microsoft Dynamics 365 F&O, Retail & Commerce

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